Returns & Exchanges
At Shaba Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not 100% happy with your order, we offer a 30-day return window for unopened and unused products.
Initiate Your Request
Contact our support team with your order number and the list of items you wish to return to receive your Return Authorization.
Prepare Your Package
Securely pack the unused products in their original packaging, ensuring all safety seals remain intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing